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There are a lot of decisions to be made when moving to a new house. From choosing the best movers to picking your moving date, and everything else, it can become daunting very quickly. Yet, the most important decision is the toughest: choosing the best company for your move.
To help you find the right removals company, here are some important questions to ask your potential removers.
- Are you licensed?
You don’t want a fly-by-night mover handling your precious possessions, so do ask whether or not the company is properly licensed. You want a reliable company for removals and storage in Brisbane or in your local area who will take good care of your things and ensure they arrive at your new home in the same condition they leave your old home.
- Do you have experience with my kind of move?
Ask the moving company if they have experience with your kind of move. For example, if you’re moving to a high-rise apartment or out of an apartment and into a house, or perhaps across the city, you need to know you’re in safe hands and the company is prepared for any eventuality.
- What type of liability coverage do you offer?
Before you allow any movers to handle your goods, you want to make sure they are covered should anything go wrong during your move. Whether you’re moving up the road or around the country, a professional removals company should have the right liability coverage for you.
You may also want to ask to see the company’s proof of insurance. A legitimate and licensed removals company will be happy to produce their insurance policy if you ask to see it.
- Do you have any references?
You’d never hire someone to work for you without checking their references, would you? The same goes for the people who will be moving your goods. Before you entrust your belongings to any company, ask for their references. They should be able to give you everything you need.
It’s also up to you to do a little research. Ask friends and neighbours for recommendations and head online to check out reviews and ratings.
- Can you give me a binding quote?
Moving is a costly experience as it is, you don’t want any nasty surprises. Most companies provide non-binding estimates, which means the cost of the move could change.
It’s better to know exactly how much you’re going to pay before the move. So, ask for a binding quote in writing to ensure the cost doesn’t change during or after your move. The quote should include any potential charges and add-ons so you don’t encounter any surprise expenses.
A few more important questions we thing you should ask
Here are a couple more questions we think you should ask before hiring a removal company:
- How can I contact you and the driver during the day of the move?
- How long should the move take?
- Do you have any kind of cancellation policy?
- Will my items be transferred at any point during the way and do you subcontract moves?
- What form of payment will you accept?
- Are there any hidden fees?
- Do you have restrictions on how and what I pack?
- Will you pack items like electronics and TVs?
- Will you deliver my items yourself or will another party do so?
By asking the right questions, you can ensure you use a legitimate, reliable removals company.